"Millennials visit restaurants more frequently than any other generation," says Darren Tristano, Technomic executive vice president. "Restaurant operators are making consistent efforts to track the purchasing habits of Millennials and appeal to their unique need states. Success with today's Millennial consumer will depend on making an emotional connection and setting expectations."
A new in-depth study for suppliers, “Understanding the Foodservice Attitudes and Behaviors of Millennials,” provides extensive consumer and operator insights across restaurant and non-commercial accounts, in addition to operators' best practices and unmet needs.
Top-Ranking Chains on Three Dimensions Valued by Millennial Consumers -- By Segment
Social Responsibility - Acting in a way that is good for the environment, treating employees well.
- In-N-Out Burger - Quick Service
- McAlister's Deli - Fast Casual
- Cracker Barrel Old Country Store - Family-Style
- Logan's Roadhouse - Casual Dining
Food Quality - For Millennials, food quality goes beyond taste and visual appeal, also incorporating sourcing elements such as grass-fed and free-range into their quality perception.
- Jimmy John's Gourmet Sandwich Shop - Quick Service
- McAlister's Deli - Fast Casual
- Cracker Barrel Old Country Store - Family-Style
- Red Lobster - Casual Dining
Supports local community activities -- Makes charitable contributions, supports community organizations.
- Chik-fil-A - Quick Service
- Corner Bakery Cafe - Fast Casual
- Bob Evans - Family-Style
- Bonefish Grill - Casual Dining
From the May 11, 2012, Prepared Foods’ Daily News